FAQ

Yes, we ship worldwide and we offer to all customers free shipping.

Your items will be delivered within 11 - 21 days.

In case of delay of your package, Kyojin can not be held responsible.

Please note that no order can be cancelled once it has been shipped.

If you have not received your order within 60 working days, we will give you a full refund*.

*In case of health crisis, Kyojin cannot be held responsible for delays in delivery. As long as the tracking of the package is active, Kyojin reserves the right to refuse any unjustified refund requests.

Do not hesitate to contact us if you have any question : info@kyojin.store

When your items are shipped out, you will receive an automatic notification from the system via email providing you with a tracking number.

Then, you can track your order here.

We ship out from various fulfillment centers in the United States, Eastern Asia and Western Europe. Depending on our inventory, you may receive your order in several packages.

Yes, standard shipping is free for all orders.

We offer a 100% money back guarantee on all products that are defective or damaged during shipping.

Just let us know and we will provide a return address and a replacement or refund as preferred.

Our Returns Policy timeframe is 14 days from when an order arrives at your address.

Customers will be responsible for paying return shipping costs.

Please feel free to contact us about returns at info@kyojin.store

If you are unsatisfied with your order, please contact our support and we will do our best to help you!